Frequently asked questions

Why can I only book one person in on a particular date?


If you can only select one ticket it is because there is only one place left on that date. We run small classes of just 6 people an cannot accomadate any more




I have a gift voucher how do I book a class ?


Gift vouchers must be booked by contacting Claire on 0499778179 FIRST go to the classes page and select the class your voucher is for. Look at the drop down menu to find available dates and choose one that suits you THEN either call or text Claire with your full name, email adress,date you wish to book, and the name of the person who gifted you the voucher You will then recieve an email through we teach me confirming your booking




What should I bring to the class


It will get messy! You will need an apron or an old top. Closed in shoes are prefered.




Why cant I see the date I want to book


You can only see the classes that have available space. If a particular date isnt available it is either booked out or not yet released. Classes are released as dates are filled so check the classes page regularly









FAQ

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Muddy Girl Pottery Studio
Claire Johnson

A:   121 Basin - Olinda Rd

The Basin, Vic 3154

T:   0499778179

E:  muddygirlstudio@outlook.com

Open for classes or by appointment

MON - FRI: 9am -9pm

SATURDAY:   9am - 5pm

SUNDAY:   CLOSED

Cancellations & Returns
 A class or course can only be cancelled up to 48hrs prior to commencement. Any class or course cancelled after this will not be refunded. We do however allow transfers to another person. You must notify us before the commencement of the first class. Makeup classes may be possible if a single class is missed. This is entirely dependant on there being a suitable vacancy
Store Policy 
All dimensions are an approximation only. As each piece is handmade there will be variations in size and slight imperfections that are characteristic of hand-thrown pottery and add a unique quality to the piece
Payment Methods
Classescan be paid in full at time of booking

Visa/Mastercard and Paypal are accepted

OR a payment plan can be made for a course through the booking tab

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